Privacy Policy

The short version

Pic2Emoji turns a photo into a custom emoji. To do that we need your photo for a few seconds — that's it. We don't require an account, we don't build a face database, we don't sell anything, and your uploaded photo plus the generated emoji are deleted within 24 hours.

A local preview stays in your browser until you start an order. Once you pay or redeem a code, the photo is uploaded only to generate your pack.

What we collect

Photos you upload: processed only to generate your emoji, then deleted. We do not use your photos for advertising, and we do not publish or share them.

Email address: only if you place an order, redeem a code, or contact us. We use it to deliver your pack and answer your message. No newsletter spam.

Basic usage data: aggregated page views and error logs from our server logs, so we know which pages people use. This data is not used to identify you and is not sold to anyone.

Order details: the email you check out with, the pack you bought, the amount and the payment status. Card numbers are entered on Waffo Pancake's checkout page only — we never receive or store them.

How your photo is handled

Your upload is transmitted over an encrypted connection (HTTPS) to our processing pipeline, used once to render your emoji, and then queued for deletion. Generated files are removed from our storage within 24 hours.

You can request immediate deletion of anything associated with your email by writing to [email protected] — we action those requests within 7 days.

What we never do

We never sell or rent your personal data. We never use your photos to train models that generate other people's content. We never add hidden watermarks, and we never require an account to generate your emoji.

Cookies and third parties

We keep cookies to a minimum: strictly necessary cookies for the site to work. We don't run third-party analytics or cross-site tracking cookies.

Third-party services we rely on: Google Fonts (typography), Cloudflare (CDN, HTTPS and the API worker), and Mojime (our image-generation partner, which generates your emoji pack using OpenAI's GPT Image model). The page is served from our own server; we don't run third-party analytics. These providers may process technical data such as IP addresses in order to deliver the page, and Mojime processes your uploaded photo only to generate your pack.

When you buy a pack, checkout and payment are handled by Waffo Pancake as Merchant of Record on their own hosted checkout page. We then receive your email, the pack you chose, the amount, the payment status and a transaction ID so we can generate and deliver your order and answer billing questions. Full card numbers are processed only by Waffo Pancake and are never stored on our servers. Waffo Pancake also collects and remits applicable taxes, and keeps its own records for as long as tax and card-network rules require.

Children's privacy

Pic2Emoji is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has submitted a photo or email to us, contact [email protected] and we will delete it promptly.

Your rights

Depending on where you live (including the EU/UK under GDPR and California under CCPA) you may have the right to access, correct, export or delete your personal data, and to object to processing. To exercise any of these rights, email [email protected] — no forms, no hoops.

Data retention

Uploaded photos and generated emoji files: deleted within 24 hours. Order records (email, pack type, amount, status): kept while we may need them to deliver your pack, handle a refund or meet tax obligations. Aggregated analytics: kept for up to 12 months.

Changes to this policy

If we change how we handle data in a way that affects you, we'll update this page and revise the date below.